Terms of Service

Last updated: 10 July 2026

These terms are a legal agreement between you and RentSorter (“RentSorter”, “we”, “us”), based in the United Kingdom. By creating an account or using RentSorter (the “Service”), you agree to these terms. If you don’t agree, please don’t use the Service.

1. What RentSorter does

RentSorter reads rental statements you upload (PDF files), extracts the figures, checks that each statement reconciles against its own totals, and lets you review and download the results as a spreadsheet. It is a data-processing tool — not an accountant, and not a source of financial, tax, or legal advice.

2. Your account

You sign in with your email address via a one-time link. You’re responsible for keeping access to that email secure and for activity under your account. You must be at least 18 and provide accurate information. One person or business per account unless we agree otherwise.

3. Acceptable use

• Only upload statements you own or are authorised to process.
• Don’t use the Service for anything unlawful, or to infringe anyone’s rights.
• Don’t attempt to break, overload, reverse-engineer, or circumvent limits of the Service, or resell it without our permission.
• Don’t upload malware or content you have no right to share.

4. Plans, fees and payment

RentSorter offers a free plan with a monthly usage limit, and paid plans with higher limits. Paid plans are billed in advance through our payment provider; by subscribing you authorise the recurring charge until you cancel. You can cancel anytime from your account, effective at the end of the current billing period. Except where the law requires otherwise, fees already paid are non-refundable. We may change prices or plan limits on reasonable notice.

5. Your files and data

You keep all rights to the statements you upload and the results you produce. RentSorter is “process-and-forget”: your uploaded files are processed in memory to produce your results and are not stored on our servers. See our Privacy Policy for detail on how data is handled, including the third parties involved in processing.

6. AI extraction — please review your results

RentSorter uses artificial intelligence to read statements. AI can make mistakes, and statements vary widely. The built-in reconciliation check is a helpful safety net, not a guarantee of accuracy. You are responsible for reviewing the output before relying on it. Do not treat RentSorter’s output as verified accounting records, financial advice, or a substitute for professional judgement.

7. Availability

The Service is provided “as is” and “as available”. We don’t guarantee it will be uninterrupted or error-free, and we may add, change, suspend, or withdraw features. We’ll try to give notice of significant changes where practical.

8. Liability

Nothing in these terms limits liability that cannot be limited by law (including for death or personal injury caused by negligence, or fraud). Subject to that, RentSorter is not liable for indirect or consequential loss, or for loss of profit, data, or goodwill, and our total liability to you in any 12-month period is limited to the greater of the fees you paid us in that period or £50. You are responsible for checking the figures before you act on them.

9. Termination

You may stop using the Service at any time. We may suspend or close accounts that breach these terms or that we reasonably believe are being misused. You can request deletion of your account by emailing us.

10. Changes to these terms

We may update these terms from time to time. If we make material changes we’ll update the date above and, where appropriate, let you know. Continuing to use the Service means you accept the updated terms.

11. Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, unless mandatory local consumer law says otherwise.

12. Contact

Questions about these terms? Email us at hello@rentsorter.com.